SubscriptionBridge: recurring billing and subscription management system - Documentation

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merchant_guide:notifications

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merchant_guide:notifications [2012/05/12 21:51] – [Dunning process] mattmerchant_guide:notifications [2012/05/12 21:52] (current) – [Dunning process] matt
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   * Whether or not the subscription should be canceled at the end of the dunning process   * Whether or not the subscription should be canceled at the end of the dunning process
  
-{{:merchant_guide:sb_dunning_notifications.png|SubscriptionBridge notifications for dunning process }}+
  
 Note that the customer receives a notification at the time the payment fails. So the second, "Balance Due" notification should be sent a few days after the payment failed. If all notifications are sent, the customer will have received 3 messages before any action is taken (notification of failed payment at the time the payment is processd, "Balance Due" notification after N days, "Balance Due: Final Notice" notification after some additional time). Note that the customer receives a notification at the time the payment fails. So the second, "Balance Due" notification should be sent a few days after the payment failed. If all notifications are sent, the customer will have received 3 messages before any action is taken (notification of failed payment at the time the payment is processd, "Balance Due" notification after N days, "Balance Due: Final Notice" notification after some additional time).
merchant_guide/notifications.txt · Last modified: 2012/05/12 21:52 by matt