merchant_guide:upgrade_downgrade

Subscription Upgrades and Downgrades

When an upgrade/downgrade is available

When two Products share the same Plan within the same Store, you can allow customers to move between the subscription Packages that are a combination of Products using that same Plan.

Under Store Settings > Miscellaneous, you can:

  • Allow/disallow customers to upgrade their current subscription to a different Package using the same Plan
  • Allow/disallow customers to downgrade their current subscription to a different Package using the same Plan

Triggering an upgrade/downgrade

  • Merchants can upgrade/downgrade a subscription by clicking on the corresponding link from the subscription details page.
  • Customer can do the same in the Customer Center (if allowed, as mentioned above)
  • API: the SubscriptionBridge API will soon allow you to trigger an upgrade/downgrade
merchant_guide/upgrade_downgrade.txt · Last modified: 2011/01/20 16:05 by earlyimpact