merchant_guide:upgrade_downgrade

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merchant_guide:upgrade_downgrade [2011/01/20 16:05] (current) – created earlyimpact
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 +====== Subscription Upgrades and Downgrades ======
 +
 +===== When an upgrade/downgrade is available =====
 +
 +When two [[:glossary|Products]] share the same [[:glossary|Plan]] within the same [[:glossary|Store]], you can allow customers to move between the subscription [[:glossary|Packages]] that are a combination of Products using that same Plan.
 +
 +Under //Store Settings > Miscellaneous//, you can:
 +
 +  * Allow/disallow customers to **upgrade** their current subscription to a different Package using the same Plan
 +  * Allow/disallow customers to **downgrade** their current subscription to a different Package using the same Plan
 +
 +===== Triggering an upgrade/downgrade =====
 +
 +  * Merchants can upgrade/downgrade a subscription by clicking on the corresponding link from the subscription details page.
 +  * Customer can do the same in the Customer Center (if allowed, as mentioned above)
 +  * API: the SubscriptionBridge API will soon allow you to trigger an upgrade/downgrade
 +