====== Troubleshooting the ProductCart Integration ======

===== Activation =====

If you are unable to activate your ProductCart store to communicate with Subscription Bridge try the following steps:

  * Double check that your have typed your API Credential accurately and their are no spelling mistakes
  * Make sure your XML Parser is working, or try a different XML Parser



===== Linking Packages =====

==== ProductCart cannot find my Packages ====

If there are no available packages in the package drop down menu, then you should try the following:

  * Make sure that your package has descriptions saved.  A package is not active until it is fully configured, and the descriptions are a required field.