Differences

This shows you the differences between two versions of the page.

--- glossary [2009/04/02 07:15] – earlyimpact
+++ glossary [2012/05/13 18:02] (current) – matt
@@ Line 1: / Line 1: @@
 ====== SubscriptionBridge Glossary ======
-===== Definitions =====
+===== Introduction =====
+Before you get started with your SubscriptionBridge account, it makes sense to spend a few minutes reviewing some of the terms that you will find both in this User Guide and in the SubscriptionBridge Merchant Center interface. Terms such as store, package, feature, subscription, etc. have specific meaning in the SubscriptionBridge system.
+===== Terms =====
 A list of terms frequently used in the SubscriptionBridge documentation and in the pages generated by the system (administration and customer service pages).
   * **SubscriptionBridge areas**
-    * __Merchant Center__: the area that contains tools that Merchants use to create stores, subscription products, plans, features, and view reports on transactions, subscription activity, customers. etc.
+    * __Merchant Center__: the area that contains the tools Merchants use to create stores, subscription products, plans, features, and view reports on transactions, subscription activity, customers. etc.
-    * __Customer Center__: the area that a Customer may use to view/update/upgrade/cancel his or her subscription(s). This is always use when the Simple Integration method is used. It may not be used when Advanced or Shopping Cart Integration is used. That's because in these two cases the third-party systems may contain pages that allow customers to perform the same tasks within their interface (e.g. so a customer would not leave the e-commerce store powered by a certain shopping cart).
+    * __Customer Center__: the area that a Customer may use to view/update/upgrade/cancel his or her subscription(s). This is always used when the [[:simpleintegration:simpleintegration|Simple Integration]] method is used. It may not be used when Advanced or Shopping Cart Integration is used. That's because in these two cases the third-party systems may contain pages that allow customers to perform the same tasks within their interface (so a customer would not leave the e-commerce store powered by a certain shopping cart to add a new feature to a subscription, for example).
   * **Users of SubscriptionBridge**
     * __Merchant__: a company that uses SubscriptionBridge to help it run one or more subscription-based businesses
@@ Line 13: / Line 17: @@
     * __Customer__: a Merchant's customer, who subscribed to one or more of the Merchant's products
   * **Stores, Products, Subscriptions etc.**
-    * __Store__: a Web site that sells subscriptions and provides customer service on those subscriptions via SubscriptionBridge. A Merchant can manage unlimited Stores via SubscriptionBridge.
+    * __[[merchant_guide:add-store|Store]]__: a Web site that sells subscriptions and provides customer service on those subscriptions via SubscriptionBridge. A Merchant can manage unlimited Stores via SubscriptionBridge.
-    * __Product__: a subscription product or service (e.g. a gym membership)
+    * __[[merchant_guide:products|Produc]]t__: a subscription product or service (e.g. a gym membership)
-    * __Plan__: a specific billing arrangement (e.g. monthly, with a 30 day free trial)
+    * __[[merchant_guide:products#plans|Plan]]__: a specific billing arrangement (e.g. monthly, with a 30 day free trial)
-    * __Feature__: additional features that can alter the price of the Product sold (e.g. "towel service" available for an extra fee)
+    * __[[merchant_guide:packages|Package]]__: a combination of a product (e.g. gym membership) and a plan (e.g. monthly billing).
-    * __Subscription__: a unique combination of a product/plan/feature(s)/customer. For example: Mr. Smith may subscribe to a gym membership (//product//) with a locker (//feature//) and towel service (//feature//), and opted to pay quarterly (//plan//).
+    * __[[merchant_guide:links|Package Link]]__: a //clickable// link that can be added to any HTML, web site, blog, or newsletter.  Clicking the link adds the product/service to the cart. [[:merchant_guide:links|>> more]]
+    * __[[merchant_guide:features|Feature]]__: additional features that can alter the price of the Product sold (e.g. "towel service" available for an extra fee). Features are associated with Packages. They represent additional options that subscribers can add/remove to/from a package (e.g. adding "towel service" to a monthly gym membership).
+    * __Subscription__: a unique combination of package/feature(s)/customer. For example: Mr. Smith (//customer//) may subscribe to a monthly gym membership (//package//) with a locker (//feature//) and towel service (//feature//).
   * **Integrations** \\ There are three ways to connect your Web site to SubscriptionBridge:
     * [[:simpleIntegration:simpleIntegration|Simple Integration]]: based on adding a "Buy" button to your Web pages. SubscriptionBridge takes care of everything else.
@@ Line 36: / Line 42: @@
 ==== Plans ====
-  * The e-mail marketing service could be avilable with monthly or quarterly billing. A discount could be provided with quarterly billing.
+  * The e-mail marketing service could be available with monthly or quarterly billing. A discount could be provided with quarterly billing.
   * Your gym membership could be available as a 5-day or 7-day membership (different subscription price), both paid monthly
   * The newspaper delivery service could include weekend-only or every day service, both paid quarterly
@@ Line 55: / Line 61: @@
   * __Customers__ can subscribe and (when applicable) change plans, add/remove features, etc.
-SubscriptionBridge takes care of all of the "behind the scene" work to make both the Merchant and Customer experience quick and easy.
+SubscriptionBridge takes care of all of the "behind the scene" work to make both the Merchant and Customer experience more satisfactory.