SubscriptionBridge: recurring billing and subscription management system - Documentation

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merchant_guide:manage-subscriptions-edit-trial-to-full

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merchant_guide:manage-subscriptions-edit-trial-to-full [2010/04/19 15:01] – earlyimpactmerchant_guide:manage-subscriptions-edit-trial-to-full [2010/09/01 04:06] – Links to authorize.net changed to payment-gateways:authorize.net earlyimpact
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 ==== Authorize.Net: delayed payment issue ==== ==== Authorize.Net: delayed payment issue ====
  
-The following happens when a subscription is switched from //Trial to Full// on a store that uses [[:authorize.net|Authorize.Net]] as the payment gateway.+The following happens when a subscription is switched from //Trial to Full// on a store that uses [[payment-gateways:authorize.net|Authorize.Net]] as the payment gateway.
  
   * **The initial subscription is cancelled** (invisibly to the customer). \\ __Technical Note__: this is due to the fact that the subscription start date cannot be edited once a payment has been completed, and Authorize.Net completes a payment even if there is a free trial. In that scenario, Authorize.Net completes a "payment" for the $0.00 amount, no transaction ID is recorded, and an error message that says "Settlement Error" is shown in the list of //Completed Payments// for the subscription (this is current as of April 2010).   * **The initial subscription is cancelled** (invisibly to the customer). \\ __Technical Note__: this is due to the fact that the subscription start date cannot be edited once a payment has been completed, and Authorize.Net completes a payment even if there is a free trial. In that scenario, Authorize.Net completes a "payment" for the $0.00 amount, no transaction ID is recorded, and an error message that says "Settlement Error" is shown in the list of //Completed Payments// for the subscription (this is current as of April 2010).
merchant_guide/manage-subscriptions-edit-trial-to-full.txt · Last modified: 2010/09/01 04:09 by earlyimpact