SubscriptionBridge: recurring billing and subscription management system - Documentation

User Tools

Site Tools

You are here: SubscriptionBridge Documentation » Merchant User Guide » Notifications: List of E-mail Messages Sent
Trace:
merchant_guide:notifications_list

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision		Previous revision
Last revisionBoth sides next revision
merchant_guide:notifications_list [2012/05/23 22:19] – [5. Transaction NOT Successful] mattmerchant_guide:notifications_list [2012/05/24 00:11] – matt
Line 50: Line 50:
     * (6.a) Sent to Customer: "Thank You" message for Balance Paid. Subscription Account Statement.     * (6.a) Sent to Customer: "Thank You" message for Balance Paid. Subscription Account Statement.
     * (6.b) Send to Merchant: notification of successful customer payment against outstanding balance     * (6.b) Send to Merchant: notification of successful customer payment against outstanding balance
-==== 7. Subscription Balance Unpaid ====+==== 7. Balance Due ====
  
   * Scenario: one or more subscription payments did not go through successfully. Therefore, there is an outstanding balance on the account. The customer has not paid the balance and a certain number of days have passed (where "P", "Q", and "R" - the number of days mentioned below - are defined in the [[merchant_guide:notifications|Notification Settings]] area of the Merchant Center).   * Scenario: one or more subscription payments did not go through successfully. Therefore, there is an outstanding balance on the account. The customer has not paid the balance and a certain number of days have passed (where "P", "Q", and "R" - the number of days mentioned below - are defined in the [[merchant_guide:notifications|Notification Settings]] area of the Merchant Center).
Line 92: Line 92:
     * (11.a) Sent to Customer: Notification of expiring credit card     * (11.a) Sent to Customer: Notification of expiring credit card
     * (11.b) Sent to Customer: Notification credit card has expired     * (11.b) Sent to Customer: Notification credit card has expired
 +
 +==== 12.  ====
 +
 +==== 13. Payment Reminder ====
 +
 +  * Scenario: The system detects that the next payment date  is approaching and sends the customer a reminder. This is useful with long subscription periods in which the customer may forget they are still subscribed. It also helps reduce chargebacks.
 +  * Messages:
 +    * (13.a) Sent to Customer: Notification of upcoming payment
 +
 +
  
 ===== Related articles ===== ===== Related articles =====
merchant_guide/notifications_list.txt · Last modified: 2012/05/24 00:12 by matt