SubscriptionBridge: recurring billing and subscription management system - Documentation

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====== Store Settings - Miscellaneous ======

===== Available settings =====

  * **Active** \\ You can turn the entire store on and off with one click.
  * **Remote Ticket System** \\ SubscriptionBridge contains a basic Help Desk. From the SubscriptionBridge Customer Center, customers can contact you by opening a ticket through this Help Desk. However, you might already be using a separate ticket system and many want customers to open new tickets there instead. So here you can specify whether that is the case and the location (URL) of the ticket submission form.
  * **Upgrading/Downgrading** \\ If there are two Packages using the same Plan, you can allow customers to upgrade (and/or downgrade) from one to the other. See the [[:glossary|SubscriptionBridge Glossary]] for details on what //Products//, //Packages// and //Plans// are. For example: 'SUPER GYM' offers several subscription packages for gym members. GYM PRO gives members access in the evenings until 11:00 PM, whereas GYM BASIC does not. Some members may want to upgrade from BASIC to PRO, other members may want to downgrade from PRO to BASIC. You can allow or disallow each of the two actions, as long as the 'Plan' used by the two Packages is the same.
  * **Adding/Removing Features** \\ In the Merchant Center you can associate additional //Features// with any //Package//. Here you can indicate whether customers are allowed - after the initial purchase - to add and/or remove features to/from their current package. If active, the feature becomes available through the SubscriptionBridge Customer Center. See the [[:glossary|SubscriptionBridge Glossary]] for details on what //Features// and //Packages// are. For example: 'SUPER GYM' offers several subscription packages for gym members, and some optional services such as a 'Towel Service' and 'Locker Rental'. Some members may want to add or remove such features to/from their subscription.
===== Related Articles =====

  * [[store-settings-general|General Information]] 
  * [[store-settings-paymentGateway|Payment Gateway]]
  * [[store-settings-languages|Languages]]
  * [[store-settings-countriesStates|Countries and States]]
  * [[store-settings-taxes|Tax Settings]]
  * [[merchant_guide:merchant_guide|Merchant User Guide]]