Subscription management and recurring billing solutions
SubscriptionBridge
 

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Store Settings - Miscellaneous

Available settings

  • Active
    You can turn the entire store on and off with one click.
  • Remote Ticket System
    SubscriptionBridge contains a basic Help Desk. From the SubscriptionBridge Customer Center, customers can contact you by opening a ticket through this Help Desk. However, you might already be using a separate ticket system and many want customers to open new tickets there instead. So here you can specify whether that is the case and the location (URL) of the ticket submission form.
  • Upgrading/Downgrading
    If there are two Packages using the same Plan, you can allow customers to upgrade (and/or downgrade) from one to the other. See the SubscriptionBridge Glossary for details on what Products, Packages and Plans are. For example: 'SUPER GYM' offers several subscription packages for gym members. GYM PRO gives members access in the evenings until 11:00 PM, whereas GYM BASIC does not. Some members may want to upgrade from BASIC to PRO, other members may want to downgrade from PRO to BASIC. You can allow or disallow each of the two actions, as long as the 'Plan' used by the two Packages is the same.
  • Adding/Removing Features
    In the Merchant Center you can associate additional Features with any Package. Here you can indicate whether customers are allowed - after the initial purchase - to add and/or remove features to/from their current package. If active, the feature becomes available through the SubscriptionBridge Customer Center. See the SubscriptionBridge Glossary for details on what Features and Packages are. For example: 'SUPER GYM' offers several subscription packages for gym members, and some optional services such as a 'Towel Service' and 'Locker Rental'. Some members may want to add or remove such features to/from their subscription.

Related Articles

C:/Domains/subscrip/wiki.subscriptionbridge.com/wwwroot/sbdata10/attic/merchant_guide/store-settings-misc.1267563356.txt.gz · Last modified: 2010/03/01 23:00 (external edit)
 


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